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TrustVerifi Cookie Policy

Entity: Skanda Projects Pty Ltd (trading as TrustVerifi)

Effective date: 01 October 2025

Contact: support@trustverifi.com

1. Overview

This Cookie Policy explains how TrustVerifi ("we", "us", "our") uses cookies and similar technologies on our websites, web apps, and services (collectively, the "Services"). This policy should be read together with our Privacy Policy.

2. What are cookies?

Cookies are small text files placed on your device to store data which can be retrieved by a web server in the domain that placed the cookie. We also use similar technologies such as local storage, pixels, tags, and SDKs.

3. Types of cookies we use

  • Strictly Necessary – Required for core functionality (security, session management, load balancing). These cannot be disabled in our systems.
  • Functional/Preference – Remember choices such as language, region, saved filters.
  • Analytics/Performance – Help us understand usage, diagnose issues, and improve features (aggregated metrics, A/B testing).
  • Marketing/Advertising – Measure campaign performance, referrals, and (where consented) deliver or limit ads; includes social media pixels.

4. Cookies we commonly set (illustrative)

  • auth_token, session_id (Strictly Necessary): sign‑in state, CSRF protection, rate limiting.
  • consent_state (Strictly Necessary): stores your consent choices.
  • ui_prefs (Functional): theme, locale, per‑page view preferences.
  • analytics_client_id (Analytics): aggregated product usage, funnels.
  • marketing_source (Marketing): campaign attribution, referrals.

Note: We may update specific cookie names and lifetimes as our Services evolve. Up‑to‑date details appear in the in‑product Cookie Settings panel.

5. Legal bases & consent

Where required by law (e.g., EU/UK), we request your consent before placing non‑essential cookies. You may withdraw or modify consent at any time via Cookie Settings. In some regions, we rely on legitimate interests for analytics strictly necessary for service quality and security.

6. Managing cookies

  • In‑product: Use Cookie Settings to accept, refuse, or granularly control categories.
  • Browsers: You can block or delete cookies in your browser settings; this may affect functionality.
  • Do Not Track: Our Services respond to certain regional preference signals (e.g., GPC) where required by applicable law.

7. Third parties

We may use trusted vendors to set cookies or pixels on our behalf (e.g., analytics, error monitoring, marketing). Those vendors are contractually bound to process data only under our instructions and applicable law.

8. Retention

Cookie lifetimes vary by category and purpose. We limit retention to what is necessary and proportionate. See in‑product Cookie Settings for details.

9. Updates to this policy

We may update this Cookie Policy to reflect changes in law, technology, or our Services. Changes will be posted with a new effective date.

10. Contact

Questions? support@trustverifi.com